Returns and exchanges

If on receipt on your goods you are not  delighted with them, you may return them unworn within 30 days in the original packaging for a full refund. If you need to exchange your gloves, please return them to us as follows:

1.Fill out the returns form we sent in your original parcel to tell us whether you would like an exchange or a refund.

2. Return your goods to:

Giddins Guard Ltd
Unit 1
London Road Industrial Estate
Pembroke Dock
SA72 4RZ

3. We recommend you keep proof of posting. We cannot be responsible for returns that we do not receive. Returns are sent at your own risk and expense.

4. We will write to confirm that your return has been processed. You will receive your refunded credit or cheque, with exchange order (when in stock) within two to three weeks after you post the goods back to us.

Unfortunately, if you are returning a present, we have to refund the person who paid for it. Or if you want to exchange it, this information needs to go to them too.