Privacy policy

As with all shopping websites, we collect personal information from you when you shop online at

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is:

Your name
Email address: So we can email you order confirmations, delivery delays, offers etc
Delivery address
Telephone number: We’ll only call if we have a delivery problem

Giddins Guard Ltd is a registered data user under the Data Protection Act. We will never pass on your details on to a third party for marketing purposes. There are only three circumstances where we may share some of your data with others:

With agents (including credit reference agencies, credit card clearing agencies (Barclays Merchant Services in UK and Payment Tech in USA), fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function

In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function). If you have questions about your personal data or our privacy policy, please contact us at Giddins Guard. To see all the information we have about you, and to correct any inaccuracies, please write to:  The Data Protection Officer, Giddins Guard Ltd, 29a James St West, Bath BA1 2BT.